The Federal Competition and Consumer Protection Commission (FCCPC) opened an investigation into the operations of Fabsi Table Water production facility by summoning the management while temporarily suspending operations over violations of consumer protection regulations.
The FCCPC initiated the enforcement action sequel to a consumer complaint alleging consumption of expired sachet water containing microbes Fabsi Table Water in Kubwa, Abuja.
A statement by the agency, saddled with the responsibility of protecting the Nigerian consumer, said a subsequent investigation uncovered significant violations of consumer protection regulations as Fabsi Table Water failed to provide crucial product information, including production dates, expiration dates, and batch numbers.
The statement further said the company lacked essential compliance records necessary to ensure product safety and quality.
While the management of Fabsi Table Water claimed a two-month shelf life for its products, yet the absence of production and expiration dates renders the claim unverifiable.
Meanwhile the company attributed the omission of the critical information to printing challenges, the FCCPC holds that accurate and complete product labeling is a fundamental requirement under applicable regulations.